Rent the safest and least expensive lockers in Madrid and store everything that fits.

Rent the entire locker, you do not pay for each bag that you store

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Locker price per day

Locker M

M Size

H:30cm W:40cm D:85cm

H:11,8in W:15,7in D:33,4in

1 Suitcase + 1 Backpacklate

Locker XL

XL Size

H:50cm W:40cm D:85cm

H:19,68in W:15,7in PR:33,4in

1 Large Case + 1 Backpack or 3 Hand Bags + 2 Backpacks

Locker XXL

XXL Size

H:60cm W:40cm D:85cm

H:23,62in W:15,7in D:33,4in

1 Large suitcase + 1 Hand bag + 1 Backpack or 4 Hand Bags

How it works

Reservations must be made online. You can not pay at the store.



Pick the locker that best suits your needs.



Pay securely online with your credit card or PayPal.



We send you a personal code for on-site access and to open your locker.



Leave all of your luggage, personal belongings, or purchases and don't pay more for each item.



Come and go however many times you wish with your code.



Pick the locker that best suits your needs.


Pay securely online with your credit card or PayPal.


We send you a personal code for on-site access and to open your locker.


Leave all of your luggage, personal belongings, or purchases and don't pay more for each item.


Come and go however many times you wish with your code.

Don't be fooled! store anything that will fit in YOUR LOCKER, don't pay more per bag.

Choose between 3 locker sizes


Taquilla M Size M


Taquilla XL Size XL


Taquilla XXL Size XXL
Equipaje grande

Large Luggage

Equipaje- abina

Hand Luggage


Computer Bag

¿Where are we?

Our 2 luggage storage areas in Madrid:

Choose locker In The City

Locker in the City Lock & Be Free
Travel - Lockers
Madrid Lockers
Bag in Box Lockers
BAG PRICE / DAY check x semi-check
1 hand luggage / 1 day 4,50 € 5 € 5 € - 6 €
2 hand luggage / 1 day 7,50 € 10 € 10 € - 12 €
3 hand luggage / 1 day 7,50 € 15 € 15 € - 18 €
4 hand luggage / 1 day 11,50 € 20 € 16 € - 24 €
1 large suitcases / 1 day 7,50 € 8 € 5 € - 6 €
1 large suitcases + 1 backpack / 1 day 7,50 € 8 € - 13 € 10 €
1 large suitcases + 1 hand luggage + 1 backpack / 1 day 11,50 € 13 € - 18 € 15 €
Automatic 15% discount when reserving for more than 3 days
Automatic 25% discount when reserving for more than 7 days
If you find a baggage storage service at a lower price, we will beat it by 25%
check x N/A
(pubs, clothing stores, etc. are not “secure luggage storage areas”)
Open for 20 hours a day from Monday to Sunday, 365 days a year check x x
Actual locker rental: Store what you want in YOUR LOCKER. There is no charge for additional bags.
24-hour video surveillance
Each bag is insured for €1,000 with AXA Seguros in the event of theft or damage. (100% secure locker)
100% of the bags are stored in a “Secure Locker”, NEVER in a luggage storage room.
100% fully-automated luggage locker (no queues to pay)
For no additional cost, store your purchases from Zara, Primark, your jacket, sleeping bag, umbrella, or anything else you want at no charge whatsoever.
Access the locker as many times as you wish so you may be able to store additional items in the locker or open your suitcase to pull out a jacket, mobile phone charger, etc.
* Information drafted and updated on August 10, 2018

Frequently asked questions

Locker in the City is an automated service that offers the opportunity of hiring one of its lockers for periods of between 1 and 90 calendar days, with a timetable of 7 a.m. to 11 p.m., 365 days a year.

Locker in the City offers two types of lockers::

  • Small lockers, measuring 30 cm (high) x 40 cm (wide) x 40 cm (deep). These lockers will hold, approximately, 1 large suitcase or 2 hand luggage suitcases.
  • Large lockers, measuring 50 cm (high) x 40 cm (wide) x 40 cm (deep). These lockers will hold, approximately, 2 large suitcase or 3 hand luggage suitcases.
  • Large lockers (XXL), measuring 60 cm (high) x 40 cm (wide) x 85 cm (deep). These lockers will hold, approximately:-– Option A: 1 large suitcase and 1 hand luggage suitcase and 1 backpack. – Option B: 4 hand luggages

Yes, reservations must be made in advance and they will be valid from the moment they are made. This means a reservation can be made at the last minute, at the time you need the locker. Or a reservation can be made in advance when you are planning your trip. You decide!

Free WiFi is available within our premises to make it easier for you to make a reservation, without using your own data.

Yes, you must make your reservation over the internet, as it is not possible to pay in cash on the premises. The booking process will only take 1 minute and our website is fully adapted to mobile phones (smartphones) and tablets.

You can leave anything that fits inside the hired locker, with the exception of prohibited items. Remember that with Locker in the City you pay per hired locker and not per item, so you can leave as many items as will fit in your locker.

  • All objects whose mere possession or trafficking is illegal (such as stolen objects, drugs, pornographic materials or those that are in any way denigrating for human beings, etc.).
  • Objects whose possession requires a licence, without said licence or authorisation also being deposited (such as, for example, weapons and/or ammunition).
  • Any type of material that is polluting or dangerous (such as flammable objects or dangerous substances).
  • Animals of all types or any other kind of living being.
  • Food cannot be placed in the lockers, except for packaged food that cannot spill, stain the locker or produce odours of any kind in the Locker in the City premises.

Yes, totally. The Locker in the City premises are protected by PROSEGUR. All our premises have video surveillance cameras and alarm systems connected to a Monitoring Centre, which is connected to the police 24 hours a day.

The lockers have advanced alarm systems fitted, to detect whether someone is trying to force them or open them improperly.

Locker in the City has signed an insurance contract with AXA Seguros Generales in favour of the users. In the unlikely event that your baggage is stolen or damaged, the policy covers losses for damage and/or theft up to €1,000 per bag (a police report must be submitted). We recommend not to store items exceeding this value.

This insurance does not cover the loss of money, jewellery, precious stones or metals, watches, plasma screens and in general technological items (LCD, GPS navigators, cell phones, computers, tablets), art objects, antiques, memory cards or any other medium that contains data or images.

Keep in mind that your travel documents as well as personal documents (passport, driver's license, etc.) are stored at your own risk and responsibility.

The website allows you to check the availability of lockers for the desired days.

You can contract the locker hire service for between a minimum of 1 day and a maximum of 90 calendar days. For longer rentals, contact Locker in the City on: or by telephone on +34910562262

Lockers will be accessible to the User for hiring from 7 a.m. to 11 p.m. every day of the week. The User will not be able to access the lockers outside these hours as the premises where they are located will be closed.

You can access the hired locker as many times as you want or need to during the locker hire period and during the permitted access times. Therefore, if you have forgotten something, or if you want to add more bags or if you need to access your locker during the hire period, you can do so without any problems, as long as it is during the opening times of the premises.

The price for a locker will be indicated on our website when you complete the contract; you will be able to take advantage of discounts offered at that time.

The prices shown on the website include VAT and refer to the hire of a locker (depending on its size) per calendar day.

The lockers provided by Locker in the City are completely automatic. You can make your reservation through our website, providing your personal details, the number of lockers you wish to hire, their size and the reservation period. Once the contract is completed, you will receive confirmation of the contact, the number of the reserved locker(s) and the security key(s) for accessing the premises and the hired locker(s).

Therefore, you will have access to the premises and your locker(s) through the security codes provided by Locker in the City when you make your reservation.

No, it is forbidden to deposit goods that must be collected by a third party. The lockers must not be used as a means of trafficking goods between parties. This use is not authorised by Locker in the City.

You can access the premises and stay there for the sole purpose of accessing the locker you have hired and only to carry out the actions relating to the items deposited in the locker.  You cannot stay on the premises longer than is strictly necessary, for purposes such as resting, sleeping, talking on the phone or surfing the internet.

For security and confidentiality reasons it is strictly forbidden to take photographs or record videos within the Locker in the City premises and, in particular, of the security measures in the premises (video surveillance cameras, lock systems, screens, etc.). If this rule is breached for suspicious purposes, the police may be notified to safeguard the safety of all users.

No, to ensure greater cleanliness, users are asked not to eat or drink beverages on the premises.

Should a fault, obstruction or any other type of incident occur in the use of the locker, you will be able to consult the Locker in the City assistance service by calling +34 910562262 or emailing

Yes, provided that the modification or cancellation is carried out at least 72 hours in advance of the date the reserved service commences