Locker reservation


Locker in the City Bag in Box Lockers
Madrid Lockers
Lock & Be Free
BAG PRICE / DAY check x
1 hand luggage / 1 day 4,50 € 5 €
2 hand luggage / 1 day 7,50 € 10 €
3 hand luggage / 1 day 7,50 € 15 €
4 hand luggage / 1 day 12,00 € 20 €
1 large suitcase / 1 day 7,50 € 8 €
1 large suitcase + 1 backpack / 1 day 7,50 € 8 € - 13 €
1 large suitcase + 1 hand luggage + 1 backpack / 1 day 12,00 € 13 € - 18 €
Automatic 15% discount when reserving for more than 3 days
Automatic 25% discount when reserving for more than 7 days
If you find a baggage storage service at a lower price, we will beat it by 25%
check x
Open for 20 hours a day from Monday to Sunday, 365 days a year check x
Actual locker rental: Store what you want in YOUR LOCKER. There is no charge for additional bags.
24-hour video surveillance
Each bag is insured for €1,000 with AXA Seguros in the event of theft or damage. (100% secure locker)
100% of the bags are stored in a “Secure Locker”, NEVER in a luggage storage room.
100% fully-automated luggage locker (no queues to pay)
For no additional cost, store your purchases from Zara, Primark, your jacket, sleeping bag, umbrella, or anything else you want at no charge whatsoever.
Access the locker as many times as you wish so you may be able to store additional items in the locker or open your suitcase to pull out a jacket, mobile phone charger, etc.
* Information drafted and updated on February 11, 2019

Every company says that the customer is number 1; at Locker in the City, we do everything possible to make that slogan a reality.That is why we created the first automated luggage storage area in Spain. That is why we have the most secure lockers in Madrid. And that is why we offer the best price. Want proof? We are so confident in what we say that here is our commitment: if you find a less expensive option to store your luggage in a secure luggage storage area (not in a pub or clothing store), contact us at: or call us at +34 912 102 382 and we will beat the offer by 25%.

When we created Locker in the City, we asked ourselves: for us as travellers, what is important when keeping our bags in a luggage storage area? And we came up with 6 items:

  • Price.
  • Security.
  • Access and hours.
  • Ease of operation.
  • Luggage storage area location.
  • Not to be taken advantage of.

Let’s take a look at each, one-by-one.

We’ll start with the last one...

6. NOT TO BE TAKEN ADVANTAGE OF DON'T TAKE ADVANTAGE OF ME When we let our Wanderlust take over, we don't like to be taken advantage of. We don’t like it when we rent a locker and they charge for each one of the bags. It is quite simple: if it is YOUR LOCKER, why do they charge you for each item you keep there? If you rent the locker, how can they justify charging you for shopping bags, a jacket, camera, sleeping bag, or any additional item you want to keep in what is supposedly YOUR LOCKER? Don't be taken advantage of: rent from Locker in the City. We will give you a space to store your luggage and as many other things you would like to keep in YOUR LOCKER, all the better. We are the only company in Madrid that rents lockers in a secured luggage storage area and does not charge for each item you store in YOUR LOCKER.

Let’s continue...

5. LUGGAGE STORAGE AREA LOCATION Where is Locker in the City? We are located in the heart of Madrid. Our stores are at Calle Barco 33, Fuencarral 25, Calle Barcelona 10 y Calle Sierpe 5, between the emblematic neighbourhood of “The Madrid Scene”, Malasaña, and the vibrant and trendy neighbourhood of Chueca, less than a 5 minute walk from the Gran Vía Metro stop and only 3 minutes on foot from the famous and bustling Primark Gran Vía store right in the centre of Madrid.

4. EASE OF OPERATION Because it is a fully automated luggage storage area, reservations can be made online. Upon completing the reservation, you will receive a completely secure, 9-digit secret code on your mobile phone (via SMS) and to your email. With the unique, secret code that is generated with each purchase, you enter the shop and open your locker (our lockers are from this century; they don't have an antiquated and unsafe padlock with 4 numbers ;-). Could it be any easier? You don't have to talk with anyone who may not speak your language or might be in a bad mood, you don't have to queue up to pay, nobody will try to sell you on a taxi company with whom they have a signed agreement; just go online to rent YOUR LOCKER in our secure luggage storage area, open it with your secret 9-digit code, store EVERYTHING you want in YOUR LOCKER and we will not waste your valuable time... Enjoy the city with two hands free!

3. ACCESS AND HOURS Do you know the other main advantage of being THE ONLY completely secure and automated luggage storage area in Madrid? That we can also offer you the best hours of access. While others are limited to a standard service of 9:00 a.m. - 9:00 p.m. (just 12 hours), we ARE OPEN FOR 20 HOURS every day of the year from 6:00 a.m. until 2:00 a.m. And that's 365 days a year. From Monday to Sunday, we are there for you in the heart of Madrid, on Calle Barco 33, just between Malasaña and Chueca less than a 5 minute walk from the Gran Vía Metro stop and only a 3 minute walk from the bustling Primark Gran Vía store. Our luggage storage area on Calle Fuencarral 25 also has long hours from 8:00 a.m. until 10:00 p.m. each day of the week.

2. SECURITY Is the security of where you store your luggage important to you? If security is important to you, we are your only option. Locker in the City is the only baggage storage service that offers you “insurance for your bags.” Each bag you store with us is insured by AXA Seguros Generales for €1,000, for either damage or theft that may occur… What does the competition do? Chirp, chirp, chirp... Do you hear that? That's the sound of crickets ;-)... We have 24-hour video surveillance recording the storage area!

And we come to the first point on our list:

1. PRICE After everything you have read, you must be thinking... you're the only business offering insurance up to €1,000 per bag, you’re the only business open 20 hours a day, you’re the only business that rents by the locker instead of by the item... You must be the most expensive. NOPE. We are the baggage storage service that offers the cheapest lockers in Madrid and since we say what we mean, if you find a better price than ours to store your bags in a secure luggage storage area (not in a pub, little shop, or the like), contact us and we will beat it by 25%. That way, we can always say that we do not only offer the most secure luggage storage area in Madrid, with the best hours of access and fully automated, but we will also be able to proudly tell you that we offer the most inexpensive luggage storage in Madrid.

Don't be fooled: don't pay per item! Rent YOUR LOCKER from Locker in the City, the only secure, fully automated luggage storage area in the centre of Madrid, at the best price, and with the best hours... Enjoy the city with two hands free!!